{"xsrfToken":"9bdf5e7adcfed9a435d44e01796716af6e9bf80c_lout","branding":{"id":"1","key":"edi4s","name":"EDI4Steel Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/568a7288-426e-4d99-9eba-05a55d8d9cfa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYWM5OWI0Yi01YzNiLTQzZWItOTIyMy1jOTUzZDFmMzg5NWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2OGE3Mjg4LTQyNmUtNGQ5OS05ZWJhLTA1YTU1ZDhkOWNmYSI6WyJyZWFkIl19LCJleHAiOjE3Mjg3MjM3NTAsIm5iZiI6MTcyODcyMzE1MH0.lqkqO5bK6MZQbaMjNfZ_fGwhAH-0PDcOZT65sYYGfzg&client=cac99b4b-5c3b-43eb-9223-c953d1f3895a&mode=fit","logoId":"568a7288-426e-4d99-9eba-05a55d8d9cfa","isLogoAvailable":true,"helpCenterTitle":"EDI4Steel support portal","sharedPortalName":"EDI4Steel support portal","userInitialAnnouncementMessageWiki":"<p>Please review our documentation at <a href=\"https://edi4steel-eu.atlassian.net/wiki/spaces/EDI4STEEL\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EDI4Steel documentation</a> before raising support requests.</p>","translations":{"en-US":{"helpCenterTitle":"EDI4Steel support portal","sharedPortalName":"EDI4Steel support portal","announcementMessage":"Please review our documentation at [EDI4Steel documentation|https://edi4steel-eu.atlassian.net/wiki/spaces/EDI4STEEL] before raising support requests.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00aff0","helpCenterTitleColor":"#000000","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"edi4s","projectId":10000,"serviceDeskId":1,"name":"EDI4Steel Support","description":"<p>You can raise a support requests with the provided options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"14","name":"Join the network or modify connection details","descriptionHtml":"","callToAction":"Join the network or modify connection details","introHtml":"<p>Provide us your details and we will contact you to join or modify the connection details</p>","icon":10503,"iconUrl":"https://edi4steel-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[1],"key":""},{"id":"2","name":"Question about connecting to the platform","descriptionHtml":"<p>Please review the information on our <a href=\"https://edi4steel-eu.atlassian.net/wiki/spaces/EDI4STEEL/pages/950281/Connecting+to+the+platform\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Connecting to the platform documentation</a> before submitting questions.</p>","callToAction":"Question about connecting to the platform","introHtml":"<p>Have a question about connecting to the platform? Submit it here.</p>","icon":10549,"iconUrl":"https://edi4steel-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"13","name":"Question about the data standard for messages","descriptionHtml":"<p>Please review the information on our <a href=\"https://edi4steel-eu.atlassian.net/wiki/spaces/EDI4STEEL/pages/98360/SCSN+data+standard+for+messages\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SCSN data standard for messages</a> before submitting questions.</p>","callToAction":"Question about the data standard for messages","introHtml":"<p>Have a question about the data standard for messages? Submit it here.</p>","icon":10549,"iconUrl":"https://edi4steel-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem</p>","icon":10540,"iconUrl":"https://edi4steel-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://edi4steel-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[14,13,2,1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ee34677b-58ba-3b5f-9128-be6bf7d0c194","appLinkName":"System Confluence","appLinkUrl":"https://edi4steel-eu.atlassian.net/wiki","spaceKey":"EDI4STEEL","spaceName":"EDI4Steel","spaceUrl":"https://edi4steel-eu.atlassian.net/wiki/spaces/EDI4STEEL","isServer":false},"labels":[],"projectKey":"EDI4S","serviceDeskId":1,"kbLinkDomainURLs":["https://edi4steel-eu.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EDI4S","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYWM5OWI0Yi01YzNiLTQzZWItOTIyMy1jOTUzZDFmMzg5NWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg3MjQzNTAsIm5iZiI6MTcyODcyMzE1MH0.q6GQsuz2aycAJdXdEWWHA-aqMvSbvxmWOfZDaMaaj14","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"cac99b4b-5c3b-43eb-9223-c953d1f3895a","tokenDurationInMins":20}},"sharedPortal":{"name":"EDI4Steel support portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://edi4steel-eu.atlassian.net/wiki","kbLinkDomainURLs":["https://edi4steel-eu.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}